Privacy Policy

Last updated: September 9, 2024

1. Introduction

Glossy Investments ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our housing rental services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Property preferences and requirements
• Employment and income information
• References and previous rental history
• Identity verification documents

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our site
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our rental services
• Process rental applications and agreements
• Communicate with you about our services
• Improve our website and user experience
• Comply with legal obligations
• Protect our rights and prevent fraud

4. Information Sharing and Disclosure

We may share your information with:

• Property owners and landlords
• Credit reference agencies
• Legal and professional advisors
• Service providers and contractors
• Law enforcement when required by law

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Erase your data in certain circumstances
• Restrict processing of your data
• Data portability
• Object to processing

7. Cookies Policy

Our website uses cookies to enhance your experience. You can control cookie preferences through our cookie banner or your browser settings. For more information, please see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Rental application data is typically retained for 7 years after the tenancy ends.

9. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Address: 30 Wellington Rd, Birkenhead, Prenton CH43 2JE
• Phone: +441516525418
• Email: [email protected]

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.